Last updated: 01.08.2025

At Corazul Cruceros S.L.., we respect your privacy and are committed to protecting the personal data you share with us. This policy explains how we collect, use, store, and protect your information when you access our website www.corazulcruceros.es, book a cruise, or contact us.

Who is responsible for processing your data?

Trade Name: Corazul Cruceros

Company Name: GLCL Global Cruiseline Ltd.

Tax Identification Number (CIF/NIF): CY10438212J

Registered Address:
Archiepiskopou Makariou III, 74
AMARANTON COURT, 3.ª planta
Mesa Geitonia, 4003, Limassol
Chipre

Customer Service Contact: info@corazulcruceros.es

Contact Emails: info@corazulcruceros.es / hola@corazulcruceros.es

Domain Name: www.corazulcruceros.es
Commercial Registry:Registered with the Ministry of Energy, Commerce and Industry
Department of Registrar of Companies and Intellectual Property
Nicosia, Cyprus

GLCL Global Cruiseline Ltd

Registration Number: HE470562

What personal data do we collect?

We may collect the following data:

Identification data: name, surname, ID/passport

Contact details: address, phone number, email

Travel information: date of birth, nationality, cabin or dietary preferences, accessibility needs

Payment data: card information (securely managed through payment platforms)

Browsing data: IP address, browser type, visit duration (see Cookie Policy)

Communication data: when you contact us via email, forms, or social media

What do we use your data for?

We process your personal data for the following purposes:

To manage your cruise booking and provide the services contracted

To send you relevant information about your trip

To send you personalized offers (with your consent)

To respond to information requests or complaints

To comply with legal and regulatory obligation

To improve user experience and analyze website usage

What is the legal basis for processing your data?

Performance of a contract (e.g., managing your booking)

Consent (e.g., sending promotional communications)

Legitimate interest (e.g., service improvement, fraud prevention)

Compliance with legal obligations (e.g., tax or safety regulations)

Who do we share your data with?

We may share your data with:

Service providers (e.g., travel agencies, payment gateways, tech companies)

Public authorities when legally required

Group partner companies, always under confidentiality agreements

We never sell your data to third parties.

How long do we retain your data?

Your data will be retained:

While the contractual relationship is active

For the necessary time to comply with legal obligations (e.g., tax regulations)

Until you withdraw your consent for commercial communications

What are your rights?

You have the right to:

Access: know what data we hold about you

Rectify: correct inaccurate data

Delete: request deletion of your data

Object: oppose certain processing

Restrict: temporarily limit data use

Portability: receive your data in a structured format

To exercise your rights, write to us at privacidad@corazulcruceros.es, specifying the right you wish to exercise and attaching a copy of your ID.

You may also file a complaint with the Spanish Data Protection Agency at www.aepd.es.

Security measures

At Corazul Cruceros, we apply appropriate technical and organizational measures to protect your data from loss, misuse, unauthorized access, disclosure, or alteration.

Links to third-party websites

Our website may contain links to other sites. We are not responsible for their privacy policies. We recommend reviewing their policies before providing any personal data.

Changes to this policy

We reserve the right to modify this policy to reflect legal updates or changes in our services. We will clearly inform you of any relevant changes.

Questions?

If you have any questions about our privacy policy or how we handle your data, you can contact us at:

📧 privacidad@corazulcruceros.es